From 20:52 to 21:06 UTC (3:52 to 4:06 PM ET), some API requests returned errors or timed out, including vault decrypt and hosted onboarding requests. A software bug caused some of our API servers to stop processing requests. We replaced the affected servers to restore service and have deployed a fix for the bug.
Resolved
From 20:52 to 21:06 UTC (3:52 to 4:06 PM ET), some API requests returned errors or timed out, including vault decrypt and hosted onboarding requests. A software bug caused some of our API servers to stop processing requests. We replaced the affected servers to restore service and have deployed a fix for the bug.
Investigating
Some API requests, including vault decrypt and hosted onboarding requests, are returning errors or timing out. We are investigating.
